PASCO scientific
  • Engineering
  • Roseville, CA, USA
  • Hourly
  • Full Time

Robust benefits package


POSITION SUMMARY: 

Help ensure the quality of PASCO software products through testing, bug reporting and assisting with customer reported issues.   Conducts tests and records and verifies bugs in a bug tracking system.  Develops test cases targeted at specific areas of application functionality.  Provides support for resolving customer issues related to software products, interfaces and sensors.

 

FUNCTIONS AND RESPONSIBILITIES: 

  • Develop an understanding of the features of products through requirements documents, experimentation, interaction with developers and product managers, and involvement in an Agile development team.
  • Create test cases for specific functional areas of software products as directed.  Record and maintain test cases in a test case management software program.
  • Execute tests on multiple software products in standalone and system test scenarios with multiple interfaces, sensors, and platforms (Windows, Mac, iOS, Linux, Android, etc.)
  • Apply knowledge of software product and customer use cases to conduct exploratory and integration testing of software products.
  • Effectively identify and report bugs using a bug tracking system and provide clear descriptions of reported issues.  Work within the bug reporting process and workflow to keep track of reported bugs and verify resolved issues.
  • Clearly communicate issues to developers to help troubleshoot and resolve problems.
  • Develop proficiency with all supported desktop and mobile platforms; maintain and upgrade device operating systems and virtual machines.
  • Work closely with Technical Support to report, monitor, and analyze software issues.  Provide support to the Technical Support Department to resolve customer software issues as quickly as feasible.

 

EXPERIENCE AND TRAINING: 

  • A four year degree in Computer Science, Computer Engineering, Science or equivalent experience in software development and/or software testing.
  • Experience with defect tracking systems, testing, writing and reporting defects, and the bug tracking workflow.
PASCO scientific
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